![]() There is also a silly 2-minute video on various streaming services titled "KONICA MINOLTA Print Experience" which likewise says nothing about it, has almost no views and 0 comments. Meanwhile (thanks to Google, not KMBS), I found the UPD System Administrator's Guide, a 90-page doc (in either PDF or DOCX) that mentions "KONICA MINOLTA Print Experience" exactly five times: 2x"Installation", 1x"Uninstallation", 2x"Start Experience UI" (which says almost nothing about it - and what it does say does not happen). So MyKMBS, along with the support it used to offer (which was never great) appears to be dead. Her number no longer takes calls, and she is no longer in the KM directory. Then I tried calling someone who was in MyKMBS support.Then I tried email to which used to provide email support for mykmbs, and it bounced Undeliverable (550 = does not exist).Then I tried to login to my MyKMBS account to ask support about it, and was told that my login was not valid.I searched "KONICA MINOLTA Print Experience" on the KMBS sites and came up empty. ![]() When I was troubleshooting that behavior I found the "KONICA MINOLTA Print Experience" app, noticed that it installs with the UPD, and (suspecting a connection with the perverse behavior) wondered why it was there. It could hardly be more perverse - especially as there is no apparent way to change the default settings applied by the UPD installation. ![]() So rather than having a prior standard setup on other machines to guide the new setup, all of them have to be fixed, along with the new MFP. I did not notice that at first, then began to notice an interesting pattern when a UPD driver was installed for a machine: the print preferences for all other MFPs installed with UPD driver would revert to the same apparent default settings installed for the new machine. What is this? Can anyone help me divine what it is supposed to be or do?Īpparently it installs automatically on Windows machines when the Universal Print Driver (UPD) is installed for a KM MFP.
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